AI Omni-Channel Support

One AI inbox for WhatsApp, email, web chat and Instagram. Answer faster, resolve more and keep every conversation in one place.

AI Omni-Channel Support

All Your Customer Conversations, One Smart Inbox

Customers reach you on many channels. Our AI support system answers on all of them, opens tickets automatically and passes complex cases to your team with the full history.

What Your AI Agent Can Do

Unified Inbox

WhatsApp, email, web chat and Instagram in one view.

Smart Ticketing

Tickets are created, prioritised and routed automatically.

Knowledge Base AI

Answers from your manuals, policies and FAQs.

Team Collaboration

Assign chats, add notes and hand off without losing context.

Sentiment Tracking

Spot unhappy customers early and act before they leave.

Support Analytics

First response time, resolution rate and staff performance.

Why Businesses in Dubai & the UAE Choose ROSA

  • Official Meta WhatsApp Business API and trusted platforms
  • Live on your existing channels in as little as 14 days
  • Trained on your own content, not generic answers
  • Connects to your CRM, calendar and Odoo
  • Local support team in Dubai
Get a Quote

How It Works

1

Discovery Call

We learn your services, FAQs, booking rules and current tools.

2

Build & Train

We train the AI on your content and connect your channels, calendar and CRM.

3

Go Live & Improve

We launch, then every new question makes your agent smarter.

Built for Your Industry

Medical & Aesthetic Clinics

Medical & Aesthetic Clinics

Answer treatment questions, share prices and fill your appointment book.

Real Estate

Real Estate

Qualify buyers and tenants by budget and area, then book viewings.

Professional Services

Professional Services

Capture enquiries, collect documents and schedule consultations.

Frequently Asked Questions

WhatsApp, email, website chat and Instagram, with more on request.

Ready to Put Your Customer Service on Auto-Pilot?

Message our own AI agent right now, or book a free 20-minute demo with our team.